How to deploy RPA responsibly in the COVID-19 era
March 23, 2021
The automation market, particularly the subsection of robotic process automation (RPA) designed to reduce the burden of repetitive and simple tasks, has recently been picking up considerable speed. Companies, such as UiPath and Automation Anywhere are drawing mass amounts of venture capital funding and have grabbed the attention of tech giants looking to expand their stacks — prime examples being Microsoft’s recent acquisition of Softomotive and IBM’s purchase of WDG this month.
Major changes in business operations since March — brought about by the shift to a remote workforce and the need for social distancing — mean that automation of business processes will likely become even more critical going forward.
However, despite the influx of capital into RPA ($6.7 billion according to Pitchbook) and Gartner reporting that it is the fastest growing market in enterprise software, automation should not be considered a silver bullet solution, and real life implementation has struggled to meet expectations to date.
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